Hi roger > My local council has abuse protection software in place on incoming > messages which is to protect the poor sensitive shrinking violets from the > real world. or it's to make sure they get on with their jobs. Lets not forget that staff should not use email for personal use. Anyway a way round the problem &assuming the email is truly council related) the relevant department manager could have your email address on a white list so that it's allowed through. My council did this for my email address. Regards, Derek e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq