Hi, I'm running JAWS 13 and Outlook 2010. I've tried to use the keystroke shift insert r to reply directly to sender on posts from several mailing lists. When I press it, JAWS announces 'replying directly to sender' but the list address still appears in the 'to' field. Is this a problem with JAWS 13 or have some mailing lists been set so that you can no longer reply directly to the sender? Thanks, Ed