[access-uk] Re: Remote Assistance
- From: "Andrew Ireland" <andrew@xxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 4 Feb 2007 00:16:31 -0000
Hi George,
I will do that. Many thanks for your reply. Window-eyes appears to work
very well with Remote Desktop, and I'd like to get it to work with Remote
Assistance. The strange thing is, I have tested with 2 desktop machines and
a laptop, and they all crashed!
Andrew
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
Sent: 04 February 2007 00:10
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Remote Assistance
Hi Andrew,
If it's a Stop message (Blue Screen of Death) and you can
get some sighted help, you may find that it gives you some
clues, perhaps advising to check hardware drivers. It
should at least give you a hexadecimal error code which
would help.
I have both working quite frequently on different systems.
George.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andrew Ireland
Sent: 04 February 2007 00:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Remote Assistance=20
Hi George,
It's a stop message, but not had any sighted help when I
have been trying to
get it to work. I don't have enough sight to read the
screen.=20
Have you had Remote Assistance working? Remote Desktop
works fine.
Andrew
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
Sent: 03 February 2007 22:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Remote Assistance=20
Can you try to establish what sort of error message are you
getting when Remote Assistance fails without W.E. running?
George.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andrew Ireland
Sent: 03 February 2007 21:20
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Remote Assistance=3D20
Hi All,
I wonder if anyone has had Remote Assistance working
successfully with
Window-eyes? I can't get it to work without the computer
that is requesting
the Remote Assistance from crashing. It's certainly nothing
to do with
Window-eyes, as I have tested without it running with the
same results.=3D20
Window-eyes and Remote Desktop works perfectly on my XP Pro
machine.
Andrew
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