Hi Andrew, If it's a Stop message (Blue Screen of Death) and you can get some sighted help, you may find that it gives you some clues, perhaps advising to check hardware drivers. It should at least give you a hexadecimal error code which would help. I have both working quite frequently on different systems. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andrew Ireland Sent: 04 February 2007 00:03 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Remote Assistance=20 Hi George, It's a stop message, but not had any sighted help when I have been trying to get it to work. I don't have enough sight to read the screen.=20 Have you had Remote Assistance working? Remote Desktop works fine. Andrew -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: 03 February 2007 22:40 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Remote Assistance=20 Can you try to establish what sort of error message are you getting when Remote Assistance fails without W.E. running? George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andrew Ireland Sent: 03 February 2007 21:20 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Remote Assistance=3D20 Hi All, I wonder if anyone has had Remote Assistance working successfully with Window-eyes? I can't get it to work without the computer that is requesting the Remote Assistance from crashing. It's certainly nothing to do with Window-eyes, as I have tested without it running with the same results.=3D20 Window-eyes and Remote Desktop works perfectly on my XP Pro machine. Andrew ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3D3Dunsubscrib e] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3D3Dfaq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq --=3D20 No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.432 / Virus Database: 268.17.21/665 - Release Date: 02/02/2007 23:39 =3D20 --=3D20 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.432 / Virus Database: 268.17.21/665 - Release Date: 02/02/2007 23:39 =3D20 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq --=20 No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.432 / Virus Database: 268.17.21/665 - Release Date: 02/02/2007 23:39 =20 --=20 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.432 / Virus Database: 268.17.21/665 - Release Date: 02/02/2007 23:39 =20 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq