[access-uk] Re: Recycle it List

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 22 Nov 2005 21:33:24 -0000

Hi James,

I have no idea in this case, but from past experience,
Microsoft are extremely fair, and tend to err on the user's
side.

George. 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of James O'Dell
Sent: 22 November 2005 18:52
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Recycle it List

And out of interest George, what happens if they can't
figure out what's going on?  Do you get your money back or
will they just tell you to go away eventually?

James
----- Original Message -----
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, November 22, 2005 6:14 PM
Subject: [access-uk] Re: Recycle it List


> Hi Baldev,
>
> Well that's comforting to know.  I spent £190 + VAT on a
> Microsoft Support Call, and it has them baffled too.
>
> I'm not sure if you will be able to do this, but with the
> help of my ISP, we determined that some, but not all,
> messages from yahoo and btinternet were actually reaching
> the ISP and, they were quite certain that those messages
> were being sent on to our server.
>
> What the ISP did was to stop the automatic sending of mail
> to us, so that they could see then in the queue.
>
> However, the trail then went cold.  They were NOT in Junk
> mail, or Exchange's "badmail" folder.
>
> Fortunately we were lucky in so much as our engineer's
> wife's message from her btinternet account were
> disappearing, which made it somewhat easier for us to
track
> them - well, at least as far as the ISP.
>
> Ironically, our guy was able to send messages to his wife,
> but even though she hit reply, they failed to reach us.
>
> The case is still open with Microsoft.
>
> George.
>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx
>> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Baldev
> Shinder
>> Sent: 22 November 2005 15:44
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: Recycle it List
>>
>> Hi George
>>
>> I am happy to compare notes but let me know what to do
>> exactly with step by step instructions in English please.
>>
>> Regards
>>
>> Bal
>>
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx
>> [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of George Bell
>> Sent: 22 November 2005 15:45
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: Recycle it List
>>
>>
>> Hi Baldev,
>>
>> If you are on the other side of an Exchange Server, and
>> loosing messages, I'd be interested in comparing notes.
>>
>> George.
>>
>> > -----Original Message-----
>> > From: access-uk@xxxxxxxxxxxxx
>> > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Baldev
>> Shinder
>> > Sent: 22 November 2005 15:00
>> > To: access-uk@xxxxxxxxxxxxx
>> > Subject: [access-uk] Recycle it List
>> >
>> > Hi List
>> >
>> > Is the recycle-it list just quiet or has it moved from
>> yahoogroups to
>> > freelist or something.  I am not getting
>> any
>> > items delivered.
>> >
>> > Regards
>> >
>> > Baldev Shinder
>> >
>> >
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