Hi Valerie and welcome to the list. You are having difficulties downloading Real Player! You said that you need this to listen to BBC radio programmes. I tune in every day to BBC Radio 2 and frequently, use the Listen Again facility, though I don't have Real Player on my XP Home Edition computer. I use Windows Media Player 10 and don't experience any difficulties. Perhaps another list member can advise you further about Real Player, but I doubt that you need it for the purpose you have stated. Best wishes. Andy ----- Original Message ----- From: valerie pickles To: access-uk@xxxxxxxxxxxxx Sent: Thursday, August 17, 2006 7:39 PM Subject: [access-uk] Real Player problem Hi all, I've just joined this list and am looking forward to participating. I have a frustrating problem with regard to downloading real player to access BBC programmes. I have just acquired a new laptop computer and try as I might, I'm finding it impossible to download the real player from the BBC website. It will let me go to the download page, but when I press enter on the download link I just hear a loud click and don't go anywhere! I then went to the BBC7 page and tried to listen live with windows media player and that didn't work either, I just got the same clicking noise when pressing enter. I then went on to the One Word radio website and tried listening with windows media player and that worked fine. I had no trouble with real player with my old laptop so I'm just wondering what's going on. By the way, I'm using Windows XP home and my computer is a Notebook laptop. Any suggestions would be greatly appreciated. Thanks in anticipation. Valerie Pickles.