Hi Clive,
We can all moan all we like here, but I do not see a message from anyone who
has actually spoken to RNIB.
As you are a member of BCAB, dare I suggest that perhaps someone could be
appointed as representative to formally and politely point out such errors
wearing a BCAB hat?
I see all too many such complaints and discussions about web site issues, but
very seldom if ever hear what the site owners have said.
It's long overdue for an organisation such as BCAB to take a Which? type
standpoint.
Perhaps we can add this to next weekend's AGM?
George
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Clive Lever
Sent: 28 September 2018 11:17
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB - can we stay in touch?
Hi,
I'd have hoped that on completion of a form, you might be taken to a page that
says categorically: "Thank you for completing this form, and not to a page that
looks like "Begin again Finnegan".
Best,
Clive
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Barry Hill (Redacted sender "barry.hill3" for DMARC)
Sent: Friday, September 28, 2018 9:13 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB - can we stay in touch?
Yup. Same here, Alison. It's not good. Has anyone called the RNIB about it?
No point all of us doing that.
Cheers
Barry
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of CJ&AA MAY
Sent: 28 September 2018 9:01 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] RNIB - can we stay in touch?
I received an email from RNIB where you need to click on a link if you want to
stay on RNIB's database. I completed the form easily enough on my iPhone but
once I pressed the submit buttyon was returned to an identical page asking
identical pages.
So, this morning I completed the form again but this time using my desktop
computer. Again, everything went well but again, after I pressed the submit
button I was returned to an identical page asking identical pages.
Is anyone else having the same experience and should I now assume they have my
completed form? Usually you get a thank you message after completed such forms.
Alison
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