[access-uk] Re: RNIB and withdrawal of the direct Debit method of payment?

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 9 Nov 2018 08:23:06 -0000

Could be.  With GoCardless it is hard to get any come back if payments fail,
so you could be right.

 

All the best

 

Steve

 

From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of George
Bell
Sent: 08 November 2018 22:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB and withdrawal of the direct Debit method of
payment?

 

I suspect it's a matter of security one way or the other.

 

George

 

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 08 November 2018 22:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB and withdrawal of the direct Debit method of
payment?

 

Hi Henry,

 

I don't but it's weird.  If they used GoCardless, then their transaction
fees would be less than those of a credit card, so I don't understand it.

 

We do have the direct debit facility by the way, as I do use GoCardless
<Smile>.

 

All the best


Steve

 

From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
henry@xxxxxxxxxxxxxxxxxxxx
Sent: 08 November 2018 19:58
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] RNIB and withdrawal of the direct Debit method of
payment?

 

 

 

Good Evening Folks

I called the RNIB shop this afternoon to order some Loc Dots and was told
that I could no longer use my direct debit facility as this has now been
withdrawn by the RNIB to all customers.  The RNIB representative was very
apologetic and vague.

I therefore paid for my goods using my credit card.

Does anyone know why the Direct Debit service has been withdrawn?

Best wishes

Henry

  

 

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