Hi George,
Other organisations, such as banks, energy companies and companies who sell
goods paid for by monthly direct debit have no problem, so whilst I reckon
you're probably right, I can't help wondering whether the RNIB might have
introduced an excessively drastic solution to a simple problem. What
payment methods, both online and off, do the RNIB now accept?
Best,
Clive
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
Sent: Thursday, November 8, 2018 10:37 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB and withdrawal of the direct Debit method of
payment?
I suspect it's a matter of security one way or the other.
George
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 08 November 2018 22:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB and withdrawal of the direct Debit method of
payment?
Hi Henry,
I don't but it's weird. If they used GoCardless, then their transaction
fees would be less than those of a credit card, so I don't understand it.
We do have the direct debit facility by the way, as I do use GoCardless
<Smile>.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
henry@xxxxxxxxxxxxxxxxxxxx
Sent: 08 November 2018 19:58
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] RNIB and withdrawal of the direct Debit method of
payment?
Good Evening Folks
I called the RNIB shop this afternoon to order some Loc Dots and was told
that I could no longer use my direct debit facility as this has now been
withdrawn by the RNIB to all customers. The RNIB representative was very
apologetic and vague.
I therefore paid for my goods using my credit card.
Does anyone know why the Direct Debit service has been withdrawn?
Best wishes
Henry
