John,
The Tissot, when I bought mine about 2 months ago, was the price you
quoted
from the supplier int he States, but they wanted 100 dollars as postage
and
packaging charges. When I worked it out it was actually only 25 pounds
cheaper than the RNIB. With the potential problems should there be a
warranty claim in the future I reasoned the 25 quid wa s not worth saving
for the potential problems that may occur with being across the Atlantic
from the supplier.
I have been very happy with the Tissot, by th eway. All my sighted
friends
have commented on its smart appearance and obvious quality.
hth,
Mark Threadgold
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of John Farley
Sent: 25 January 2005 19:49
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] RNIB and the Tissott Vibrating Watch
Some time ago there was a bit of activity on this list about the Tissott
Vibrating watch and the price here in the UK from the RNIB and the price
that it can be bought at from abroad.
It was suggested on this list, I cannot remember by whom, that if the RNIB
had enough complaints that they might review their pricing policy.
The current RNIB price for a blind person is £251, I then had a quick
search
with Google on the web over the weekend and easily and quickly came up
with
a price of $360, including delivery from the US. This works out at current
rates to about £200.
Today I took the opportunity to ring Customer Services at the RNIB.
I was told by the Customer Services Rep that they only have a single
supplier and that they sell it at the price appropriate for them and that
if
I could get it cheaper elsewhere then I am welcome to do so.
I remonstrated and it was then suggested that I might like to write in and
let them know about my concerns.
It does tend to show that the service element in Customer Services at the
RNIB is somewhat lacking.
Regards, John.
John Farley
Personal Contact Work contact
Phone : 01442 259243 01442 437731
Mobile: 07815 056076 07785 928755
Fax : 01442 437909
E-Mail: john_farley@xxxxxxxxxxxxxx john.farley@xxxxxxxx
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