[access-uk] Re: RNIB Overdrive - In Touch
- From: Ian Macrae <ian.macrae@xxxxxxxxxxxxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 24 Sep 2014 08:30:54 +0100
This was precisely my experience too Paul. I think RNIB should simply have
sent a message to all TB members offering a month's trial while they checked
the status of everyone's subs and confirmed with LAs that it was ok to transfer
membership. I know that the perception is that there are some blind people who
will criticise RNIB whatever they do, but I think in this instance this
potentially important development in giving access to their stock of books has
gone off at half cock.
On 23 Sep 2014, at 20:54, Paul Warner wrote:
> RNIB spokesman on In Touch this evening said that where an existing
> Talking Book Library member expresses an interest in Overdrive, they
> will be invited to try out the service for a month. That's not true -
> not in my case anyway.
>
> Although I established that I was an existing member, the service
> engaged in a bizarre exchange of emails relating to whether my local
> authority pays for my subscription and, after my reporting back to the
> RNIB, I was told that they were going to be talking with 'local
> authorities' within the next few weeks. They said nothing to me about
> trying out Overdrive and nothing about what I could do next. They have
> just left me hanging.
>
> What the hell is going on?
>
> Paul
>
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