[access-uk] Re: RNIB Overdrive - In Touch
- From: "Billy" <william.inglis72@xxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 24 Sep 2014 14:02:22 +0100
hi Iain, I have just been informed via email. It is going to take weeks for the
transfer of my talking book subscription to Overdrive.
I'm seriously thinking of just forgetting about Overdrive all together. What a
huge muddle this is, Billy
----- Original Message -----
From: Iain Lackie
To: access-uk@xxxxxxxxxxxxx
Sent: Tuesday, September 23, 2014 9:23 PM
Subject: [access-uk] Re: RNIB Overdrive - In Touch
I really think this whole thing has been mismanaged.. There have been too
many instances where left and right hand have worked in concert. Surely
discussions with local authorities should have happened before the launch.
Iain
On 23 Sep 2014, at 8:54 pm, Paul Warner <lists@xxxxxxxxxxxxxxxxxxxxxx> wrote:
RNIB spokesman on In Touch this evening said that where an existing Talking
Book Library member expresses an interest in Overdrive, they will be invited to
try out the service for a month. That's not true - not in my case anyway.
Although I established that I was an existing member, the service engaged in
a bizarre exchange of emails relating to whether my local authority pays for my
subscription and, after my reporting back to the RNIB, I was told that they
were going to be talking with 'local authorities' within the next few weeks.
They said nothing to me about trying out Overdrive and nothing about what I
could do next. They have just left me hanging.
What the hell is going on?
Paul
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