[access-uk] Re: RNIB Overdrive - Faults in conversion from Daisy to Overdrive format
- From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 2 Dec 2014 11:21:00 +0000
Hi Paul,
I have emailed your fault to the Overdrive team, who will be in touch shortly.
If you have any queries or concerns, please do email the team at
Overdrive@xxxxxxxxxxx - they will be able to assist and investigate quicker, as
don't really get time to check in with the forum posts.
Hi Eleanor - RNIB staff do not receive a discount for joining RNIB Overdrive
and have to meet the terms and conditions for joining the service, like anyone
else. All of RNIB's reading services are heavily subsidised and supported
through fundraising.
Kind regards,
Louisa.
Louisa Muhsin
RNIB Overdrive - now available from RNIB online shop
Reading Services Digital Manager, Solutions Team
RNIB (Royal National Institute of Blind People)
105 Judd Street, London WC1H 9NE
M: 07748 147309
e: louisa.muhsin@xxxxxxxxxxx
w: www.rnib.org.uk
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Paul Warner
Sent: 02 December 2014 11:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Overdrive - Faults in conversion from Daisy to
Overdrive format
No idea about subscription reductions, my point was only about the
technical issue.
On 02/12/2014 11:01, Eleanor Martha Burke wrote:
> Paul, not Mo, but I recall Mo's posting and I think it was with one
> book that he had the problem. I learned from someone also that BCAB
> members get a discount to OverDrive subscription. Personally my local
> Council pay the full price for me so no money out of my pocket but I
> think this could be construed as a form of discrimination within a
> Class of people, should people be forced to join BCAB for perks? I
> think that the service should be free to all blind people and where it
> is not free, I do not think that groups of blind people shuld get
> reduction in subscription. I wonder do RNIB staff get a reduction also?
>
> Eleanor
> ----- Original Message ----- From: "Paul Warner"
> <lists@xxxxxxxxxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Tuesday, December 02, 2014 10:48 AM
> Subject: [access-uk] RNIB Overdrive - Faults in conversion from Daisy
> to Overdrive format
>
>
>> I think it was Mo who posted a while back that some titles borrowed
>> from the new Overdrive service were jumbled due to errors at
>> conversion to the new format. I have read a few titles without
>> detecting any such problems until I started on 'A History of Eastern
>> Europe', a tome which apparently takes 62 hours at normal speed - or
>> maybe not...
>>
>> At the beginning of the book, the authors provide a detailed table of
>> contents and then a summary of important events with respective dates
>> before the preface and chapter 1. I found that the reading of the
>> table of contents and the summary was often in the wrong order and
>> some parts were even repeated. Skipping past the irrelevant bits, it
>> soon became apparent that some parts of later chapters had found
>> their way into the first part of the book, rendering the whole thing
>> unreadable. I have advised the Overdrive service in the hope that
>> they will reconvert the book.
>>
>> Having recently transferred my subscription from Daisy to Overdrive,
>> I am now a bit nervous that I might find part way through a book that
>> there are sections out of order, repeated or even missing. I can't
>> be sure that the next book I read will be correct. Anyone else
>> experiencing this?
>>
>> Paul
>>
>>
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