[access-uk] Re: RNIB Overdrive - Faults in conversion from Daisy to Overdrive format
- From: Mobeen Iqbal <mobeeniqbal@xxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Tue, 02 Dec 2014 12:04:37 +0000
Any idea who the project manager is for overdrive? Maybe its an idea to go to
the top?
Cheers,
Mo.
Paul Warner <lists@xxxxxxxxxxxxxxxxxxxxxx> wrote:
>Following my post this morning, the Overdrive team emailed me to say
>that they will look into the problem and get it sorted. As a gesture
>of
>goodwill, they are extending my trial period for one month. Which is
>nice - except for the fact that I became a full member a week ago.
>This
>is the second time Overdrive has written to me wrongly referring to me
>as a trial member and the second time I have emailed them to put them
>right. Maybe my emails are getting jumbled in the conversion
>process...
>
>
>
>On 02/12/2014 11:47, martin wilsher wrote:
>> Hearing these problems, I am so glad I didn't convert to the
>overdrive
>> service, though I'm very disappointed too that the online RNIB tb
>catalogue
>> is not being updated with new books, I hope the RNIB cs team have the
>new
>> books that are hopefully being recorded put on their system at least.
> Fifty
>> quid for an overdrive service that is this flaky? No thanks RNIB.
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>Behalf Of
>> Paul Warner
>> Sent: 02 December 2014 11:44
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: RNIB Overdrive - Faults in conversion from
>Daisy to
>> Overdrive format
>>
>> Hi Iain,
>>
>> Interesting that you had a problem with that book. I was wondering
>if the
>> issues I was experiencing was due to the presence of multiple Daisy
>levels
>> in the original recording. Since fiction like the Bradbury book
>tends to
>> have only one level to separate chapters, I had surmised that there
>would be
>> fewer errors with single-level books. It would be unworkable for
>RNIB or
>> Overdrive to proof audibly after each conversion but the discovery of
>these
>> errors has shown that there is definitely a problem with the
>conversion
>> software. That being the case, the safest measure is to fix the
>software
>> bugs and then reconvert every title in the library.
>>
>> Paul
>>
>>
>> On 02/12/2014 11:21, Iain Lackie wrote:
>>> Hi Paul
>>> I recently downloaded Ray Bradbury's Fahrenheit 451. The brief
>>> description of the book was followed by a long silence. It was akin
>to
>>> borrowing a book and finding that pages had been torn out. Like you,
>I
>>> have reported the matter. I was told it would be fixed but haven't
>>> heard any further. With the old Book Streaming service, you could at
>>> least be sure that you would get the whole book and there was also
>the
>>> bonus of full DAISY navigation. I think this whole library thing has
>>> been shockingly managed as in addition to having a lack of trust in
>>> the quality of Overdrive book transfers, we also have an online
>>> Talking Book catalogue which is not being updated until an as yet
>>> unknown date when the long-promised and much-vaunted new catalogue
>>> system eventually becomes available.
>>>
>>> Iain
>>>
>>> -----Original Message----- From: Paul Warner
>>> Sent: Tuesday, December 2, 2014 10:48 AM
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] RNIB Overdrive - Faults in conversion from
>Daisy
>>> to Overdrive format
>>>
>>> I think it was Mo who posted a while back that some titles borrowed
>>> from the new Overdrive service were jumbled due to errors at
>>> conversion to the new format. I have read a few titles without
>>> detecting any such problems until I started on 'A History of Eastern
>>> Europe', a tome which apparently takes 62 hours at normal speed - or
>maybe
>> not...
>>> At the beginning of the book, the authors provide a detailed table
>of
>>> contents and then a summary of important events with respective
>dates
>>> before the preface and chapter 1. I found that the reading of the
>>> table of contents and the summary was often in the wrong order and
>>> some parts were even repeated. Skipping past the irrelevant bits,
>it
>>> soon became apparent that some parts of later chapters had found
>their
>>> way into the first part of the book, rendering the whole thing
>>> unreadable. I have advised the Overdrive service in the hope that
>>> they will reconvert the book.
>>>
>>> Having recently transferred my subscription from Daisy to Overdrive,
>I
>>> am now a bit nervous that I might find part way through a book that
>>> there are sections out of order, repeated or even missing. I can't
>be
>>> sure that the next book I read will be correct. Anyone else
>>> experiencing this?
>>>
>>> Paul
>>>
>>>
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--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.
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