[access-uk] Re: RNIB Overdrive - Faults in conversion from Daisy to Overdrive format

  • From: Mobeen Iqbal <mobeeniqbal@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Tue, 02 Dec 2014 11:59:45 +0000

Hi paul.

I totally agree, especially as many people may be paying out of their pockets 
for the service. Our local council certainly does not subsidise an audio 
lending service due to cutbacks.

All the best,

Mo.


Paul Warner <lists@xxxxxxxxxxxxxxxxxxxxxx> wrote:

>High Mo,
>
>Thought so.  When you say that the majority might be OK, I'm afraid
>that 
>this doesn't help much.  The title I was having problems with was 
>probably the fifth or sixth book I borrowed from Overdrive.  This is a 
>very short sample but we are talking 15 to 20% of titles containing 
>errors.  You say that you are on your fifth corrupt book - out of how 
>many?  Even if 10% of all titles in the library are corrupt, this is
>way 
>too severe for any library to sustain and they do need to suspend the 
>service, fix the bugs and reconvert all of the titles.
>
>Paul
>
>
>On 02/12/2014 11:33, Mobeen Iqbal wrote:
>> Hi paul.
>>
>> Yep it was me and it wasn't just with 1 book i think i am on my 5th 
>> corrupt book now. The majority may be ok but there is obviously a
>flaw 
>> in the conversion process. They need to get this resolved as soon as 
>> possible. Its alright telling us to email the overdrive mailbox, but 
>> all you get is an automatic response. Noone follows up to tell you if
>
>> the book has actually been fixed or not. Surely they could just use a
>
>> file splitter to split the mp3 files that were part of the original 
>> daisy book? So they are in chapter form. I hope they resolve this
>soon 
>> or i will be switching to the daisy service!
>>
>> All the best,
>>
>> Mo.
>>
>>
>> Paul Warner <lists@xxxxxxxxxxxxxxxxxxxxxx> wrote:
>>
>>     No idea about subscription reductions, my point was only about
>the
>>     technical issue.
>>
>>     On 02/12/2014 11:01, Eleanor Martha Burke wrote:
>>
>>         Paul, not Mo, but I recall Mo's posting and I think it was
>>         with one book that he had the problem. I learned from someone
>>         also that BCAB members get a discount to OverDrive
>>         subscription. Personally my local Council pay the full price
>>         for me so no money out of my pocket but I think this could be
>>         construed as a form of discrimination within a Class of
>>         people, should people be forced to join BCAB for perks? I
>>         think that the service should be free to all blind people and
>>         where it is not free, I do not think that groups of blind
>>         people shuld get reduction in subscript ion. I wonder do RNIB
>>         staff get a reduction also? Eleanor ----- Original Message
>>         ----- From: "Paul Warner" <lists@xxxxxxxxxxxxxxxxxxxxxx> To:
>>         <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, December 02, 2014
>>         10:48 AM Subject: [access-uk] RNIB Overdrive - Faults in
>>         conversion from Daisy to Overdrive format
>>
>>             I think it was Mo who posted a while back that some
>titles
>>             borrowed from the new Overdrive service were jumbled due
>>             to errors at conversion to the new format. I have read a
>>             few titles without detecting any such problems until I
>>             started on 'A History of Eastern Europe', a tome which
>>             apparently takes 62 hours at normal speed - or maybe
>>             not... At the beginning of the book, the authors provide
>a
>>             detailed table of contents and then a summary of
>important
>>             event s with respective dates before the preface and
>>             chapter 1. I found that the reading of the table of
>>             contents and the summary was often in the wrong order and
>>             some parts were even repeated. Skipping past the
>>             irrelevant bits, it soon became apparent that some parts
>>             of later chapters had found their way into the first part
>>             of the book, rendering the whole thing unreadable. I have
>>             advised the Overdrive service in the hope that they will
>>             reconvert the book. Having recently transferred my
>>             subscription from Daisy to Overdrive, I am now a bit
>>             nervous that I might find part way through a book that
>>             there are sections out of order, repeated or even
>missing.
>>             I can't be sure that the next book I read will be
>correct.
>>             Anyone else experiencing this? Paul ** To leave the list,
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>> -- 
>> Sent from my Android phone with K-9 Mail. Please excuse my brevity. 

-- 
Sent from my Android phone with K-9 Mail. Please excuse my brevity.

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