Dwp stuff normally comes 2nd class, which is worse, as some is time sensitive.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Jackie Brown
Sent: 15 December 2016 11:43
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Library question
It wouldn't affect benefit claims because they aren't covered under Articles
For the Blind postage, but I get the point that anything under the guise of AFB
isn't considered important enough to travel through the system in the way it
ought to.
Kind Regards,
Jackie Brown
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Shaun
Sent: 15 December 2016 11:39
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Library question
doesnt that amount to discriminatory behaviour , the nature of which could
seriously impact blind people in some cases(for example timely information
about a benefit claim or similar).
On 15/12/2016 08:34, roger south (Redacted sender roger.south for DMARC)
wrote:
My youngest son has a very good friend who is a senior officer in the
Post Office and he, off the record, admits that "Articles For The
Blind" mail is often put to one side when the sorting office is busy.
Such as it will be now due to the Seasonal rush. Therefore it is not
always the RNIB dragging their feet.
Roger
-----Original Message----- From: Jackie Brown
Sent: Wednesday, December 14, 2016 4:38 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: RNIB Library question
Hi Karl
I don't know if it is just me, but the time taken to receive books
when we send some back seems longer nowadays than ever, and I don't
mean it just being the time of year either when we expect the post to
be busier. We really only use the OverDrive service if our books have
gone back and we are without something to fall back on, but this is
very rare since we use Audible as well.
If you find something you want to request from the online catalogue,
choose the Add To Wishlist button, and it will be added to the list
you have created.
Kind Regards,
Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of Karl Proud
Sent: 14 December 2016 16:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] RNIB Library question
Hi,
After giving up on Overdrive I decided to go back to receiving talking
books through the post. I've got a list on my wish list but was just
wondering how long it normally takes for books to be sent? I don't
quite understand the books being available and putting them on hold as
I thought (wrongly it seems) that books would just be copied onto
media and sent. Life seems to get more complicated or I am getting
less competent.
Regards,
Karl
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