Hi Margaret, Remote Access Host is a function of System Access from Serotek, for allowing support personnel to connect to your computer. I believe I have connected to your PC a couple of times to help you out with problems in the past, and that's why Remote Access is there. You may leave it, or uninstall it, your choice. It won't do any harm either way. All the best Steve _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Margaret Smith Sent: 27 November 2007 09:00 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] REMOTE ACCESS HOST Good morning folks: Wonder if somebody can help. In my system tray i keep finding something called Remote Access Host. When i hit enter on it I had the option to update or disable, which Windows advised me not to do. I had considered doing disabling this as I kept hearing an intermittent Windows type sound but couldn't find any reason for the obvious Windows alert. This morning I got brave enough to update the remote access hosting since Windows had advised against uninstalling and since I updated I do not get the noise any more. Can somebody please explain in simple terms what this remote access hosting is all about? Many thanks and I hope somebody can help. Regards: MARGARET SMITH.