[access-uk] Re: Questions about chip and pin

  • From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 12 Jul 2012 06:49:11 +0100

Ah, Adrian, you should be able to get a volunteer to come with you to get money, if needed, or sometimes staff can help. One thing you can do is to pay all your bar bill together at the end of the week, using your card, if you wish; so you don't have to have too much cash around. Which of the hotels are you going to, by the way? I trust you'll have a really good holiday. 


Carol P
---- Original Message ----
From: "Adrien Collins" <adriencollins22160@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 11, 2012 9:03 PM
Subject: [access-uk] Re: Questions about chip and pin


H Eleanor

Sorry to confuse you but I live in
France. I am relaxed but for me this is a complete new
experience as I have never had a proper independent
holiday
on my own, I have always had respite which is different
as I have had carers with me 24/7 but I am going to a
hotel and I have never been before so I am completely new
to this. I
will have to kind of fend for myself but for the extra
hours
I am paying for people to take me out. I am in the hotel
on
my own, although it is a hotel for the blind run by vision
hotels, there is a limit as to how much they can do for
me.


Regards

Adrien


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor
Burke Sent: 11 July 2012 21:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Questions about chip and pin

Now Adrien you are confusing me *smile*.  You are saying
that it is not all that easy where you live re you getting
to the machine but then you say you are coming to the UK
for the 2 weeks.  I am fairly certain now that most shops
in the UK will now be able to accommodate your inelastic
arms and will be most accommodating of your difficulties.
If in any form of doubt, I would in your situation simply
ask if a Manager could assist me with the payment.  Yes
of course you can trust your Mum, as you say where would
you be without
her.  I think going on a holiday, a new experience brings
anxieties but try to relax a little about it and I am sure
you will do just fine.
----- Original Message -----
From: "Adrien Collins" <adriencollins22160@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 11, 2012 8:11 PM
Subject: [access-uk] Re: Questions about chip and pin



Hi Eleanor

Ok yes I have the dexterity as you put it to put my pin
number in but not all shops particularly over here have
facilities for wheelchairs, here disability isn't as far
forward as it is in the uk

but even when

I lived in the UK I occasionally came across occasions

when I found it

difficult to get close enough to the part where the
keypad was so I found it difficult to enter my own pin
numbers, I don't

have elastic

arms. Hence I have always had chip and sign cards in the

uk but as

they don't do that here, I have no option than to have
someone help me. No I hope the people who will be
helping me don't take

my money

but surely even you would know that you can never be too
careful in this day and age.
I only give my pin number to people I trust and know, if
I can't trust mum, who can you trust? I will assess the
situation when I get to the uk, my bank apparently is
closing branches down so it

isn't so easy

for me just to go into a branch but I would think under

the current

financial climate and with banks buying one another out,
there isn't the need for so many branches. How ever that
doesn't

really help me. I

would have to go into a branch and draw cash out.
as I said, I will see how it works. I am coming to the uk

for two

weeks but am still going to need some cash.


Regards

Adrien


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor

Burke

Sent: 11 July 2012 18:55
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Questions about chip and pin

Adrien I am not sure quite what is your problem, is it

that your Mum

put in your pin number for you?  If you have the
dexterity

to put it

in yourself, then surely the shops where you make

purchases can bring

the machine to your level, also there are sides on it to
prevent people from looking at your number.  I would
have hoped

that these

helper strangers would not be out to take your money.

Failing that,

wherever you are going on holiday, maybe you can have
traveller's cheques or take money out from the post
office as and

when, though

that could be very awkward as one often makes a

spontaneous purchase.


Eleanor
----- Original Message -----
From: "Adrien Collins"
<adriencollins22160@xxxxxxxxxxxxxx> To: "'access uk'"
<access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 11, 2012 5:06 PM
Subject: [access-uk] Questions about chip and pin



Hi

I am going on holiday next fortnight, I will be with

carers,

I will obviously need money and will have to pay for

things

in shops, I am in a wheelchair and normally get help
from mum who goes with me but I will be with strangers,
what is the

best way to

use the chip and pin in shops and banks?

MY

BANKS cards used to be chip and sign.

Regards

Adrien



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