Hi, insert page down does not currently work, yes it does read unread messages, but to get it to recognise expanded and collapsed message threads you have to label the graphics which only takes a minute and is easy enough to do once you work out which graphics they are. Someone on list might be able to send the graphics numbers for you otherwise I will do it later when have more time. Not quite sure why FS can’t do something so simple. Peter From: Amro Bilal Sent: Sunday, March 27, 2011 12:46 AM To: "Undisclosed-Recipient:;"@freelists.org Subject: [access-uk] Question to Windows 7 and Jaws users about Windows Live Mail please Hello all, I just need to double check the following please. Using Jaws with Windows Live Mail on Windows 7, does Jaws correctly identify unread messages, correctly report that a thread is expanded/collapsed and report the number of unread messages when using the keystroke insert pagedown? I am using Jaws 12 the latest build on an XP system and Jaws doesn't report any of the above when using Windows Live Mail on my machine. So I'd like to know if this issue is only to do with using Windows Live Mail on XP systems or that Jaws doesn't generally function well with Windows Live Mail. Actually if I am honest I am not sure if Windows Mail that comes with Windows 7 is the same as Windows Live Mail which I have here on my XP system. Sorry to raise this issue again but when this topic was discussed before there wasn't a definitive answer so I would be most grateful if some one can clear this issue for me once and for all. And apologies too for cross posting. Promise I won't make a habit of it! TIA, Amro