Andy, Its possible that the BT junc filter is turned on and all her email is being filtered into the junc folder on the BT web site. She will need to log in and check her junc folder. I turned this feature off precisely because emails were being marked as junc when they weren't.
Yusuf----- Original Message ----- From: "Andrew Shipp" <andrew.shipp@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, May 08, 2010 6:16 PM Subject: [access-uk] Question Re BT internetHi All, Please has anyone got any Ideas, My friend has changed over to BT internet and is having this problem, she can send emails ok, but if anyone does reply to her email she don't get them, anyone got an answer for this for me please. Many thanks for any help on this. Andy S
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