Hi Derek I am really pleased you have got the information in a format you can access, even if it isn't Braille. That is as diplomatic as I can be, (smile). Kind Regards, Jackie Cairns -----Original Message----- From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Derek Hornby Sent: 08 November 2012 12:01 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Providing service reports Hi Jackie While I have now got the report in an email, I feel I should not have had to argue for it. I feel that it should be assumed, than most users of Braille note Are blind, and that most of them read Braille, not print. So I feel hardcopy Braille report should Be produced automatically, and if this was Not possible, then email should be the second option. Regasrds, Derek ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq