[access-uk] Re: Program Errors
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 22 Jun 2012 09:41:52 +0100
Hi Roger,
I might assume he was talking about errors stored by the operating
system. It’s not 100% clear from what you say.
Unless your PC is part of a business network, you should be able to
access the logs, view and delete them.
I would imagine it is HP’s policy not to interfere with these as they
will see these purely as reporting information relevant to HP, and
would not wish to risk deleting other vendor’s reports.
George.
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of roger.south@xxxxxxxxxx
Sent: 21 June 2012 20:53
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Program Errors
Hi All
I had reason to allow HP to remotely access my machine to solve a
printer error I had. When he had finished he mentioned I was running
AVG Security and Melwarbytes together and this was causing a clash
resulting in several thousand application errors. I’ve since removed
both programs and re-loaded a clean copy of the AVG paid for program.
I asked him how to clean the errors and was told only a Microsoft
engineer could access the area in which these were stored and to
contact my local one. I feel sure given the information I could do
this and save a great deal of money. Does anyone have any knowledge
of this and could point me in the right direction please?
Many thanks
Roger
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