[access-uk] Re: Probs with trying to get incontact with the right department for Virgin media!
- From: RUSSELL DAVID <david.russell8@xxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Thu, 18 Aug 2011 15:02:11 +0100
Hannah,
Try 151 instead of 150, then press 1 and you will get a recorded
message. After this you get the various options and you want option
4.
Hope this helps.
David
On 18/08/2011, hannah day <hannahday2009@xxxxxxxxxxxxxx> wrote:
> Hi all
>
> Who ever uses Virgin media for there net can you help?
>
> I'm Trying to ring them up to pay a bill what couldn't go out and i'm
> trying to get in contact with the billing department i dile 150 from
> my virgin phone and i press one for my number but then there isn't
> no options at all to speak to the billing department! only the broad
> band people oh lord what is going on?
>
> Does anyone know if there is another number i can try?
>
> I'm disgusted as they've tried to take the money out earlier than
> today and now i really want this sorted!
>
> Any help wil be greatful chat soon hannah
> --
>
> Hannah Day
> E-mail and Facebook: hannahday2009@xxxxxxxxxxxxxx
> MSN hannahday1989@xxxxxxxxxxxxx
> Skype: hannahday
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