Hi all.
I log out each time after use, and have had no problems logging in again.
Mike
On 5 Mar 2020, at 09:08, Iain Lackie <iainlackie@xxxxxxxxx> wrote:
I have tried very hard, but I cannot reproduce these log-in difficulties. The
only issues I have had have been with books where it was said that they had
been downloaded and they in fact hadn't.
Iain
On 5 Mar 2020, at 8:05 am, Jackie Brown <jackieannbrown62@xxxxxxxxx
<mailto:jackieannbrown62@xxxxxxxxx>> wrote:
Hi Petrina
I don’t know what’s going on but it certainly isn’t working as it should. If
you are lucky enough to get in, you seem to have to log out again on your
next visit, then log back in. If you don’t, you get the ‘internal error’
message.
Kind regards,
Jackie Brown
Email: jackieannbrown62@xxxxxxxxx <mailto:jackieannbrown62@xxxxxxxxx>
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
<access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>> On Behalf Of
Petrina Delves (Redacted sender "delves465" for DMARC)
Sent: 04 March 2020 19:42
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Problems logging in to RNIB Reading Services
Hi all,
I have reported this to the RNIB, and they are looking in to it. But I was
just wondering if anyone else is having the same problem.
When I press enter on the login link, I get the following page come up.
Info icon
The website cannot display the page
HTTP 500
Most likely causes:
The website is under maintenance.
The website has a programming error.
What you can try:
Refresh the page.
Go back to the previous page.
More information
More information
I have tried Refreshing the page, but it makes no difference.
All the best
Petrina
Southampton UK
