Hi Catherine, I too can't read messages on here posted by one particular person, though it might not be the same one. They read like messages a few years ago when we were advised not to post to lists in HTML, and someone forgot. I get half a sentence of normal text usually from the middle of the message, with the rest reading like a lot of extraneous code. I'm using Outlook rather than checking my emails online. Ed -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Catherine Turner Sent: 26 July 2009 00:22 To: Access-UK Subject: [access-uk] Problem viewing e-mails - character encoding? Hi, I can never read e-mails from a certain person on this list. When I commented on this the other day someone suggested going into the view menu and choosing a different encoding. I've chosen several different "western" ones and it doesn't seem to make a difference. Can anyone suggest anything? I'm using Firefox but have tried in Internet Explorer as well. Can anyone tell me what encoding I should have it set to? And is there any other way around this by saving the page in a certain format or something? It's really bugging me not being able to read e-mails from this person in the middle of a conversation...and it seems nobody else has the problem... Catherine ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 4277 (20090725) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq