[access-uk] Re: Problem using Ebay and NVDA recently

  • From: "John Wilson" <dmarc-noreply@xxxxxxxxxxxxx> (Redacted sender "j.wilson07" for DMARC)
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Wed, 08 Mar 2017 16:46:15 +0000

Thanks Alan,

I have now also tried it using JAWS 16 demo and it also worked OK with that. So I wonder what it is with my N
VDA which is notworking correctly. I'll try uninstalling and reinstalling it.
John.
On 08/03/2017 16:23, Alan Russell wrote:

hi, just tried a search on ebay using nvda and the results came up fine. Alan.


On 3/8/2017 3:04 PM, John Wilson (Redacted sender j.wilson07 for DMARC) wrote:
Hello All,

For the last few days only, when I use the search facility on the Home Page of Ebay, everything simply grinds to a halt. No found list appears and the speech locks up and no other keyboard commands will work either, including refreshing the screen.

If I wait for 10 or more minutes, things may then start to work again but not always. Does anyone have thesame problem and knowwhat the remedy might be. Of course, when this happens, it is not possible to review the screenfor possible error messages to find out. It seems that, for what ever reason, Ebayis
now implimenting some kind of screen rendering or something different onscreen which simply confuses NVDA and locks everything up.

John.
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