Hi Yusuf, I'm sorry to say I can't give you any positive advice or pointers to your problem directly, but if it would help I'd be willing to forward the message to which I'm replying to the BT Internet support news group, or if it's easier, send you privately the info for subscribing to that news group on your news server, although I won't be able to do any of the above until tomorrow morning. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq