[access-uk] Re: Priority Uploads to RNIB Overdrive

  • From: "Carol.Pearson29@xxxxxxxxxxxxxx" <carol.pearson29@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 17 Dec 2014 17:15:59 -0000

Louisa,

With regard to the amount of research, I don't doubt that some was done but it does appear that blind people did not really have a say about what formats they wanted to use. It would seem a real waste of Daisy players not to use them for the Daisy facilities. ...

Please tell us, are you still having *new* books put into Talking Book format and, if so, will these continue, so far as you know, for some time to come? Are the titles you transfer across available for anyone who uses the OverDrive service and, if so, what does this do to Copyrighted books that have been read "for the sole use of the blind", if there are some in the library?

Carol P - Who isn't yet convinced enough to bother with the service!



----- Original Message ----- From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, December 17, 2014 1:57 PM
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive


Hi all,

A huge amount of research and work was done before RNIB Overdrive was trialled and then launched and we have a lot of customers who are using it currently - nearly 7,000 books have been borrowed from the service since 15 September.

RNIB Overdrive was never launched to replace the Talking Books Service and our Daisy CD offering, but through demand, we wanted to launch a digital download library, to reach out and support more reading choices and give the public the option to pick the service that suited them.

Sadly, the BookStream BookClub was not scalable and had a number of issues. OverDrive, the platform that we use, is in constant touch with us about improving their platform and the accessibility and have done a number of changes and are working on more.

We have had many people who have decided to transfer across to RNIB Overdrive from Talking Books Service - if you have decided that you would prefer to be transferred across to Talking Books Service instead and continue with Daisy CDs, then this can be arranged too - all you need to do is contact us and we can arrange that for you.

In regards to book prioritisation - to upload over 20,000+ titles to the service takes a while and we are working to get the complete catalogue up quickly. We analysed the different genres and uploaded cross sections, to ensure a variety of books were available. If we started prioritising titles from customers, this would slow the process down and would have an impact on all customers, who each would have different books that they would like.

We have a team who work tirelessly on this service and have a lot of plans to continue improving our offering and the books available, alongside our fundraising teams, who help us heavily subsidise all our reading choices. I can be personally contacted by email on Louisa.muhsin@xxxxxxxxxxx, should you wish to contact me directly.

Best regards,
Louisa.

Louisa Muhsin


Louisa Muhsin

RNIB Overdrive - now available from RNIB online shop

Reading Services Digital Manager, Solutions Team

RNIB (Royal National Institute of Blind People)
105 Judd Street, London WC1H 9NE

e: louisa.muhsin@xxxxxxxxxxx
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt
Sent: 17 December 2014 12:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive

Hi Carol,

I think their idea was to allow files to play on cheaper media players than Daisy players. Of course, this idea is nonsense, because Daisy files will simply be ignored by cheaper media players, so they too would play just fine.

So bring back Daisy I say.

All the best

Steve

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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol.Pearson29@xxxxxxxxxxxxxx
Sent: 17 December 2014 11:52
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive

We feel the same way, Steve. So many VI's have good Daisy players, allowing such great access, so why do we need anything different. I wonder just how
much longer they'll actually prepare Daisy books?

Carol P

----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, December 16, 2014 2:02 PM
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive


Hi,

My view is they should have used an online delivery service compatible
with Daisy readers, rather than go down this convaluted route.

All the best

Steve

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77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Iain Lackie
Sent: 16 December 2014 13:48
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive

In defense of RNIB, I don't think the process is as straightforward as
that.
The file structure of Overdrive books is different from their DAISY
equivalents. Personally, I think any download or streaming system should
have utilised DAISY as not doing so has cut down the possibilities of
effective book manipulation for those who desire it.

Iain

-----Original Message----- From: martin wilsher
Sent: Tuesday, December 16, 2014 1:32 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive

Four months for upload?  Is it really that difficult that it takes this
length of time when the said book is in digital format from the mem
stick/disc catalogue?  I think someone's being unacceptably slow here.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
David Griffith
Sent: 16 December 2014 13:22
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive

Thanks for providing me with sight of this which was also invisible on my
system.

To respond   to Lisa’s post.
I do not  consider  it is appropriate to comment in detail on our
correspondence on list = but given  it has been raised . This email to me
last week said did not mention  February but the New Year.
However the wider principle   of refusing  to allow a priority  = system
of
uploading   books for people who are waiting for books is worth of wider
discussion as this is presumably an issue of RNIB Overdrive policy.
The issue is not that books are being uploaded but that people like me
have
been waiting since early November  for books to become available with no
promise that they be available until February. In other words there is
potentially a wait of 4 months for a book.
This I personally regard as unacceptable and unresponsive policy and ask
that it urgently be reviewed  in favour of responding to request for book
uploads.

I am circulating this o n a wider forum as I am interested in the views of
other Visually Impaired people on this aspect of RNIB Overdrive Policy.


David Griffith
.


On 16 Dec 2014, at 12:25, Iain Lackie <ilackie@xxxxxxxxxxxxxxxxxxxxxxx
<mailto:ilackie@xxxxxxxxxxxxxxxxxxxxxxx> > wrote:

I think it must be. What Louisa said was

Dear David,

As per my email to you last week, we are on track to have the complete
collection uploaded by February and if you go to the section, 'New this
Week', you can see what has been uploaded in the past seven days.

If you do have any further queries, please don't hesitate to contact the
Overdrive team as instructed, who are more than happy to help.

Best regards,
Louisa.


From: Richard Godfrey-McKay <mailto:lists.godfrey-mckay@xxxxxxxxxxxxxxx>
Sent: Tuesday, December 16, 2014 12:09 PM
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive

Hi, This message appeared blank on my system.  Is it me?


Richard
Richard Godfrey-McKay
Telephone: 01738-445 880
Mobile: 07791 452 593

From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Muhsin, Louisa
Sent: 16 December 2014 12:02
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive



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