[access-uk] Re: Priority Uploads to RNIB Overdrive
- From: "Jackie Brown" <jackieannbrown62@xxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 17 Dec 2014 16:50:20 -0000
Under the Freedom of Information Act, I would love to see the following
statistics:
1. How many people have signed up for the OverDrive service.
2. How many books have been downloaded from OverDrive.
3. How many customers have swapped from Talking Book to OverDrive.
4. In September 2015, how many people renew their OverDrive subscriptions.
I think figures of this nature are loosely used, and exact stats would be
extremely revealing!
Kind regards,
Jackie Brown
Emails: jackieannbrown62@xxxxxxxxx
thebrownsplace@xxxxxxxxxxxxxx
Twitter: @thebrownsplace
Skype: Thejackmate
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Iain Lackie
Sent: 17 December 2014 16:43
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive
For all who are eager to see what Louisa said, here it is.
Iain
Hi all,
A huge amount of research and work was done before RNIB Overdrive was
trialled and then launched and we have a lot of customers who are using it
currently - nearly 7,000 books have been borrowed from the service since 15
September.
RNIB Overdrive was never launched to replace the Talking Books Service and
our Daisy CD offering, but through demand, we wanted to launch a digital
download library, to reach out and support more reading choices and give the
public the option to pick the service that suited them.
Sadly, the BookStream BookClub was not scalable and had a number of issues.
OverDrive, the platform that we use, is in constant touch with us about
improving their platform and the accessibility and have done a number of
changes and are working on more.
We have had many people who have decided to transfer across to RNIB
Overdrive from Talking Books Service - if you have decided that you would
prefer to be transferred across to Talking Books Service instead and
continue with Daisy CDs, then this can be arranged too - all you need to do
is contact us and we can arrange that for you.
In regards to book prioritisation - to upload over 20,000+ titles to the
service takes a while and we are working to get the complete catalogue up
quickly. We analysed the different genres and uploaded cross sections, to
ensure a variety of books were available. If we started prioritising titles
from customers, this would slow the process down and would have an impact on
all customers, who each would have different books that they would like.
We have a team who work tirelessly on this service and have a lot of plans
to continue improving our offering and the books available, alongside our
fundraising teams, who help us heavily subsidise all our reading choices. I
can be personally contacted by email on Louisa.muhsin@xxxxxxxxxxx, should
you wish to contact me directly.
Best regards,
Louisa.
-----Original Message-----
From: Muhsin, Louisa
Sent: Wednesday, December 17, 2014 1:57 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive
Hi all,
A huge amount of research and work was done before RNIB Overdrive was
trialled and then launched and we have a lot of customers who are using it
currently - nearly 7,000 books have been borrowed from the service since 15
September.
RNIB Overdrive was never launched to replace the Talking Books Service and
our Daisy CD offering, but through demand, we wanted to launch a digital
download library, to reach out and support more reading choices and give the
public the option to pick the service that suited them.
Sadly, the BookStream BookClub was not scalable and had a number of issues.
OverDrive, the platform that we use, is in constant touch with us about
improving their platform and the accessibility and have done a number of
changes and are working on more.
We have had many people who have decided to transfer across to RNIB
Overdrive from Talking Books Service - if you have decided that you would
prefer to be transferred across to Talking Books Service instead and
continue with Daisy CDs, then this can be arranged too - all you need to do
is contact us and we can arrange that for you.
In regards to book prioritisation - to upload over 20,000+ titles to the
service takes a while and we are working to get the complete catalogue up
quickly. We analysed the different genres and uploaded cross sections, to
ensure a variety of books were available. If we started prioritising titles
from customers, this would slow the process down and would have an impact on
all customers, who each would have different books that they would like.
We have a team who work tirelessly on this service and have a lot of plans
to continue improving our offering and the books available, alongside our
fundraising teams, who help us heavily subsidise all our reading choices. I
can be personally contacted by email on Louisa.muhsin@xxxxxxxxxxx, should
you wish to contact me directly.
Best regards,
Louisa.
Louisa Muhsin
Louisa Muhsin
RNIB Overdrive - now available from RNIB online shop
Reading Services Digital Manager, Solutions Team
RNIB (Royal National Institute of Blind People)
105 Judd Street, London WC1H 9NE
e: louisa.muhsin@xxxxxxxxxxx
w: www.rnib.org.uk
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Sky 888.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 17 December 2014 12:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive
Hi Carol,
I think their idea was to allow files to play on cheaper media players than
Daisy players. Of course, this idea is nonsense, because Daisy files will
simply be ignored by cheaper media players, so they too would play just
fine.
So bring back Daisy I say.
All the best
Steve
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Carol.Pearson29@xxxxxxxxxxxxxx
Sent: 17 December 2014 11:52
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive
We feel the same way, Steve. So many VI's have good Daisy players, allowing
such great access, so why do we need anything different. I wonder just how
much longer they'll actually prepare Daisy books?
Carol P
----- Original Message -----
From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, December 16, 2014 2:02 PM
Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive
> Hi,
>
> My view is they should have used an online delivery service compatible
> with Daisy readers, rather than go down this convaluted route.
>
> All the best
>
> Steve
>
> --
> Computer Room Services
> 77 Exeter Close
> Stevenage
> Hertfordshire
> SG1 4PW
> Tel: +44(0)1438-742286
> Mob: +44(0)7956-334938
> Fax: +44(0)1438-759589
> Email: steve@xxxxxxxxxxxxxx
> Web: http://www.comproom.co.uk
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
> Of Iain Lackie
> Sent: 16 December 2014 13:48
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive
>
> In defense of RNIB, I don't think the process is as straightforward as
> that.
> The file structure of Overdrive books is different from their DAISY
> equivalents. Personally, I think any download or streaming system should
> have utilised DAISY as not doing so has cut down the possibilities of
> effective book manipulation for those who desire it.
>
> Iain
>
> -----Original Message-----
> From: martin wilsher
> Sent: Tuesday, December 16, 2014 1:32 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive
>
> Four months for upload? Is it really that difficult that it takes this
> length of time when the said book is in digital format from the mem
> stick/disc catalogue? I think someone's being unacceptably slow here.
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
> Of
> David Griffith
> Sent: 16 December 2014 13:22
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive
>
> Thanks for providing me with sight of this which was also invisible on my
> system.
>
> To respond to Lisa’s post.
> I do not consider it is appropriate to comment in detail on our
> correspondence on list = but given it has been raised . This email to me
> last week said did not mention February but the New Year.
> However the wider principle of refusing to allow a priority = system
> of
> uploading books for people who are waiting for books is worth of wider
> discussion as this is presumably an issue of RNIB Overdrive policy.
> The issue is not that books are being uploaded but that people like me
> have
> been waiting since early November for books to become available with no
> promise that they be available until February. In other words there is
> potentially a wait of 4 months for a book.
> This I personally regard as unacceptable and unresponsive policy and ask
> that it urgently be reviewed in favour of responding to request for book
> uploads.
>
> I am circulating this o n a wider forum as I am interested in the views of
> other Visually Impaired people on this aspect of RNIB Overdrive Policy.
>
>
> David Griffith
> .
>
>
> On 16 Dec 2014, at 12:25, Iain Lackie <ilackie@xxxxxxxxxxxxxxxxxxxxxxx
> <mailto:ilackie@xxxxxxxxxxxxxxxxxxxxxxx> > wrote:
>
> I think it must be. What Louisa said was
>
> Dear David,
>
> As per my email to you last week, we are on track to have the complete
> collection uploaded by February and if you go to the section, 'New this
> Week', you can see what has been uploaded in the past seven days.
>
> If you do have any further queries, please don't hesitate to contact the
> Overdrive team as instructed, who are more than happy to help.
>
> Best regards,
> Louisa.
>
>
> From: Richard Godfrey-McKay <mailto:lists.godfrey-mckay@xxxxxxxxxxxxxxx>
> Sent: Tuesday, December 16, 2014 12:09 PM
> To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
> Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive
>
> Hi, This message appeared blank on my system. Is it me?
>
>
> Richard
> Richard Godfrey-McKay
> Telephone: 01738-445 880
> Mobile: 07791 452 593
>
> From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Muhsin, Louisa
> Sent: 16 December 2014 12:02
> To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
> Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive
>
>
>
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