Hi Steve Many thanks for the explanation. best wishes Henry -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 17 December 2014 16:03 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive Hi Henry, Just to clarify your question 1, it is not the recordings that are poor quality, it is the scale of compression they use on the files. Too much compression means lower quality sound. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Henry Miller Sent: 17 December 2014 14:54 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive Hi Louisa Thank you for your below comments. However, I feel there are still two outstanding issues that the RNIB need to address: 1. why have the RNIB allowed books to be downloaded with poor quality recordings? 2. why does it appear to be difficult to navigate titles? Perhaps these concerns will be addressed at a later date? best wishes Henry -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Muhsin, Louisa Sent: 17 December 2014 13:57 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive Hi all, A huge amount of research and work was done before RNIB Overdrive was trialled and then launched and we have a lot of customers who are using it currently - nearly 7,000 books have been borrowed from the service since 15 September. RNIB Overdrive was never launched to replace the Talking Books Service and our Daisy CD offering, but through demand, we wanted to launch a digital download library, to reach out and support more reading choices and give the public the option to pick the service that suited them. Sadly, the BookStream BookClub was not scalable and had a number of issues. OverDrive, the platform that we use, is in constant touch with us about improving their platform and the accessibility and have done a number of changes and are working on more. We have had many people who have decided to transfer across to RNIB Overdrive from Talking Books Service - if you have decided that you would prefer to be transferred across to Talking Books Service instead and continue with Daisy CDs, then this can be arranged too - all you need to do is contact us and we can arrange that for you. In regards to book prioritisation - to upload over 20,000+ titles to the service takes a while and we are working to get the complete catalogue up quickly. We analysed the different genres and uploaded cross sections, to ensure a variety of books were available. If we started prioritising titles from customers, this would slow the process down and would have an impact on all customers, who each would have different books that they would like. We have a team who work tirelessly on this service and have a lot of plans to continue improving our offering and the books available, alongside our fundraising teams, who help us heavily subsidise all our reading choices. I can be personally contacted by email on Louisa.muhsin@xxxxxxxxxxx, should you wish to contact me directly. Best regards, Louisa. Louisa Muhsin Louisa Muhsin RNIB Overdrive - now available from RNIB online shop Reading Services Digital Manager, Solutions Team RNIB (Royal National Institute of Blind People) 105 Judd Street, London WC1H 9NE e: louisa.muhsin@xxxxxxxxxxx w: www.rnib.org.uk Join us on Facebook: www.facebook.com/rnibuk Follow us on twitter: www.twitter.com/rnib Have you listened to RNIB's Insight Radio today ? Join us on Freeview 730, online at www.insightradio.co.uk via the TuneIn or Radio Player apps or on Sky 888. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 17 December 2014 12:28 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive Hi Carol, I think their idea was to allow files to play on cheaper media players than Daisy players. Of course, this idea is nonsense, because Daisy files will simply be ignored by cheaper media players, so they too would play just fine. So bring back Daisy I say. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol.Pearson29@xxxxxxxxxxxxxx Sent: 17 December 2014 11:52 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive We feel the same way, Steve. So many VI's have good Daisy players, allowing such great access, so why do we need anything different. I wonder just how much longer they'll actually prepare Daisy books? Carol P ----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, December 16, 2014 2:02 PM Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive > Hi, > > My view is they should have used an online delivery service compatible > with Daisy readers, rather than go down this convaluted route. > > All the best > > Steve > > -- > Computer Room Services > 77 Exeter Close > Stevenage > Hertfordshire > SG1 4PW > Tel: +44(0)1438-742286 > Mob: +44(0)7956-334938 > Fax: +44(0)1438-759589 > Email: steve@xxxxxxxxxxxxxx > Web: http://www.comproom.co.uk > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf > Of Iain Lackie > Sent: 16 December 2014 13:48 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive > > In defense of RNIB, I don't think the process is as straightforward as > that. > The file structure of Overdrive books is different from their DAISY > equivalents. Personally, I think any download or streaming system should > have utilised DAISY as not doing so has cut down the possibilities of > effective book manipulation for those who desire it. > > Iain > > -----Original Message----- > From: martin wilsher > Sent: Tuesday, December 16, 2014 1:32 PM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive > > Four months for upload? Is it really that difficult that it takes this > length of time when the said book is in digital format from the mem > stick/disc catalogue? I think someone's being unacceptably slow here. > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf > Of > David Griffith > Sent: 16 December 2014 13:22 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive > > Thanks for providing me with sight of this which was also invisible on my > system. > > To respond to Lisa’s post. > I do not consider it is appropriate to comment in detail on our > correspondence on list = but given it has been raised . This email to me > last week said did not mention February but the New Year. > However the wider principle of refusing to allow a priority = system > of > uploading books for people who are waiting for books is worth of wider > discussion as this is presumably an issue of RNIB Overdrive policy. > The issue is not that books are being uploaded but that people like me > have > been waiting since early November for books to become available with no > promise that they be available until February. In other words there is > potentially a wait of 4 months for a book. > This I personally regard as unacceptable and unresponsive policy and ask > that it urgently be reviewed in favour of responding to request for book > uploads. > > I am circulating this o n a wider forum as I am interested in the views of > other Visually Impaired people on this aspect of RNIB Overdrive Policy. > > > David Griffith > . > > > On 16 Dec 2014, at 12:25, Iain Lackie <ilackie@xxxxxxxxxxxxxxxxxxxxxxx > <mailto:ilackie@xxxxxxxxxxxxxxxxxxxxxxx> > wrote: > > I think it must be. What Louisa said was > > Dear David, > > As per my email to you last week, we are on track to have the complete > collection uploaded by February and if you go to the section, 'New this > Week', you can see what has been uploaded in the past seven days. > > If you do have any further queries, please don't hesitate to contact the > Overdrive team as instructed, who are more than happy to help. > > Best regards, > Louisa. > > > From: Richard Godfrey-McKay <mailto:lists.godfrey-mckay@xxxxxxxxxxxxxxx> > Sent: Tuesday, December 16, 2014 12:09 PM > To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx> > Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive > > Hi, This message appeared blank on my system. Is it me? > > > Richard > Richard Godfrey-McKay > Telephone: 01738-445 880 > Mobile: 07791 452 593 > > From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx> > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Muhsin, Louisa > Sent: 16 December 2014 12:02 > To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx> > Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq To report this e-mail as Spam, please forward it to: spam@xxxxxxxxxxxxxxx -- Right now, only a third of UK eye clinics have qualified sight loss advisers. 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