David, That sounds sensible in many ways. The main problem I have found with some sections of RNIB, is their unwillingness to listen to the views of their beneificiaries. They might do well to remember that if it weren't for people like us, we shouldn't need people like them! Don't forget, Mummy and Daddy know best! Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593 From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of David Griffith Sent: 16 December 2014 17:35 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive Well a suggested process could be. 1. Members would look for a book the want to read on the Overdrive Catalogue. 2. If the book is not there the member then checks the main Talking Book Catalogue 3. If the book is in the main catalogue the member sends an email to overdrive@xxxxxxxxxxx requesting that the book be prioritised for upload. to the Overdrive Catalogue 4. Thisemail takes the details of the book and is then added to a list passed to the team transferring content from the main catalogue. Obviously I do not work in the team and am unaware of logistics but have managed many project over the years in various settings. It is unclear to me why this is impossible to implement. David Griffith On 16 Dec 2014, at 16:16, Iain Lackie <ilackie@xxxxxxxxxxxxxxxxxxxxxxx> wrote: How would you determine who should have priority? Iain -----Original Message----- From: David Griffith Sent: Tuesday, December 16, 2014 3:28 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Priority Uploads to RNIB Overdrive Whilst the issue of Daisy format is of interest it was not why I opened this thread and we have have drifted away from any discussion of the issue I raised. The issue I am anxious to get views on is whether, given the past and present difficulties in delivering the complete catalogue the Overdrive service should respond to members request that a particular book that they have been waiting for is prioritised for upload onto the Overdrive Catalogue. I am talking about books readily available from the main Talking Book catalogue but not on the Overdrive catalogue yet. At this time the service is refusing, apparently, to respond to a request that a book be prioritised for upload. This seems unreasonable to me as apparently they are prioritising books for upload for book which potentially have low or non existent demand. I am sympathetic to the teething problems accompanying a new service but it seems to me that the service is not helping itself by being unreasonably in flexible. David Griffith ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq