Hi Barry The prices charged by access technology suppliers can not be compared like for like when looking at normal technology suppliers. All access retailers prices are based on the quantity of sales of a particular product minus a percentage of the overheads in selling and supporting that product. Access equipment has less quantity sales but requires more specialist technical support so the pricing structure needs to be higher to cover increased overheads. The highest cost of selling this type of equipment is the demonstration. Most companies offer this service free of charge but it can take the best part of a full day ( it never seems to be on your doorstep but a few hundred miles away). It is very rare that a customer travels to the retailers showroom. More often than not a customer will ask for 2 or 3 demonstrations from different organisations as a result out of 2 or 3 demonstrations you might only get one sale. This also has to be built into the pricing equation, a days wage plus travel expenses. It would be good if everyone knew what they wanted to purchase without a home / business demonstration, costs could then be reduced. The next biggest cost is letting people know who you are and what you do. You cannot use the normal advertising channels for obvious reasons. So we have to attend exhibitions and shows in all areas of the country. This again is not cheap and adds to the cost of sales. Regards Colin ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq