Hi George,
Please see my note to Trace regarding the calls to my brother while he was
in hospital; I believe that this was the hospital, or their management
company, who are still responsible to the CCG who were responsible for this
as a means of adding to the coffers. While they do need to cover costs the
need of patient's relations and friends should not be forgotten.
I guess this might be getting a bit political so I will stop here.
Regards, John
Tel: +44 (0) 1442 259243
Mob: +44 (0) 7815 056076
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
Sent: Saturday, February 25, 2017 8:40 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Premium Rate Calls - was: New Form of Unwanted
Telephone Scam Call
Trace brings up a very good point here, so have started a new thread.
"The phone companies are actually as bad in some ways, take the premium rate
numbers that in the past people have rung not knowing they'd be charged an
arm and a leg for doing so, the phone companies say that they can't do
anything about them, of course they can as its the phone companies who we
pay our bills to and so it must be they who pass on the money, hardly roket
science not to is it."
I have no objections to paying a reasonable telephone fee for support.
However what really does brass me off is being on hold to these numbers for
an excessive length of time while being told, "Your call is important to us
- please hold."
George
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