[access-uk] Re: PlusNet vs BT Internet

  • From: Mobeen Iqbal <mobeeniqbal@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Thu, 10 Mar 2016 18:50:09 +0000

Hi Amro.

BT are still one of the bottom suppliers in the UK in terms of customer satisfaction, or at least they were when i looked at surveys a few months back. I much prefer plus net over BT. the business division of talk talk isn't bad either which is who we're with now. I'd stick with plus net if you want to hang on to your sanity and your hair!



On 10/03/2016 18:17, Edward Green wrote:

Hi Amro,

As a fellow Plusnet and BT Sport subscriber I sympathise. It’s particularly galling as BT own Plusnet.

I’d sound a word of caution about BT Internet: If you do switch and want to use many Freelists mailing lists, you may want to use a third party email provider, as many BT subscribers appear to have no end of problems with Freelists. I think this is because of BT’s tie-up with Yahoo Mail.

I see you have your own domain but I haven’t looked to see if you are routing mail via Plusnet.


On 10 Mar 2016, at 17:05, Amro Bilal <info@xxxxxxxxxxxxx <mailto:info@xxxxxxxxxxxxx>> wrote:

Hello all,

I’m with PlusNet and I’d have to say I’m very happy with their services especially their UK based customer support centres. However, to get BT Sport channel at a reasonable price it would seem that I have to switch ISP to BT. So, what do people think of BT internet generally please? Is their after sale support still utterly useless or have they improved. Many thanks.


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