[access-uk] Re: Play.Com and Fraud

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 16 Jan 2009 01:41:39 -0000

This is no great surprise, sadly coming under the guise of, "tarred
with the same brush".
 
But your own legal expertise should suggest to you that you need to
find out whose credit system is being used here - and if I am not
mistaken, the company are legally obliged to tell you.  (Trading
Standards should be able to confirm)
 
You can the progress the matter with the Credit Reference Company.
 
Indeed I strongly suggest you do this, because it could potentially
have implications in all sorts of areas.
 
George Bell.

________________________________

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Eleanor Burke
Sent: 15 January 2009 11:48
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Play.Com and Fraud


Hi
I purchased a lite-on DVD drive from play.com.  This has not arrived
but I was prepared to be patient.  Today I telephoned them to find out
what on earth is going on.  I had very poor telephone service and the
person on the phone started off by insisting that I had ordered a USB
hard drive.  Once we established that I had not and we established
exactly what I had ordered he then went off the line to see what the
problem was.  When he came back to me he told me that the account had
been stopped and closed.  naturally enough i wanted to know why so
again he disappeared for some minutes.  When he came back he said my
account had been stopped because of Fraud at my address.  Before you
all get excited, no Fraud took place from my home but I live in a
block of flats, 8 flats in all.  He said that one of the people in the
building had been guilty of fraud and for this reason play.com will
not take any orders from my address.  I am very disappointed about
this.  The fact that they did not let me know in writing and the fact
that I have been peanalised due to someone else's fraudulent
behaviour.  Sad to say this was my very first experience of ordering
on line, maybe my last now.  He told me that I will NEVER be able to
make an order with play.com from my address!!!!
 
Eleanor

        ----- Original Message ----- 
        From: Ibrahim Gucukoglu <mailto:ibrahim_gucukoglu@xxxxxxxx>  
        To: access-uk@xxxxxxxxxxxxx 
        Sent: Thursday, January 15, 2009 11:17 AM
        Subject: [access-uk] Re: Multiple Files Open and Task Bar

        Hi.
         
        Sorry, stupid me put the wrong phone number in.  The number is
08458001020 not 08451232000.  Mixing things up a little I was *grin*.
         
         

                ----- Original Message ----- 
                From: Eleanor Burke
<mailto:eleanorburke@xxxxxxxxxxxxxx>  
                To: access-uk@xxxxxxxxxxxxx 
                Sent: Thursday, January 15, 2009 11:11 AM
                Subject: [access-uk] Re: Multiple Files Open and Task
Bar

                Thanks Ibraham, I'd never have thought of that.  More
I T knowledge for me.  It is so frustrating.  Nothing on my CD/DVD
drive yet.  Just been talking to Brendan about NC10.  Can't believe
all the popularity in this and how so many visually impaired people
have purchased it.
                 
                Eleanor

                        ----- Original Message ----- 
                        From: Ibrahim Gucukoglu
<mailto:ibrahim_gucukoglu@xxxxxxxx>  
                        To: access-uk@xxxxxxxxxxxxx 
                        Sent: Thursday, January 15, 2009 11:07 AM
                        Subject: [access-uk] Re: Multiple Files Open
and Task Bar

                        Hi Eleanor.
                         
                        You need to disable hide similar task bar
buttons in the control panel.  Go to settings/control panel/taskbar
and start menu options and then find the checkbox that says hide
similar taskbar buttons and untick it.  Each task should now appear as
a separate item on the taskbar.
                         
                         

                                ----- Original Message ----- 
                                From: Eleanor Burke
<mailto:eleanorburke@xxxxxxxxxxxxxx>  
                                To: access-uk@xxxxxxxxxxxxx 
                                Sent: Thursday, January 15, 2009 10:37
AM
                                Subject: [access-uk] Multiple Files
Open and Task Bar
                                
                                
                                Hi I do not know why but on this
partikcular machine say if I have 3 word documents open and 3 e-mails
in Outlook Express then on the taskbar I will see word document and
the number 3 and an arrow and the same on Outlook Express on the Task
Bar.  I find it very frustrating then finding the document or e-mail I
want to read or write.  Can anyone help me with regard to moving
through the particular documents and e-mails as at the moment I am
trying to mess around with the mouse and it is very frustrating and
taking me some time.  Another strange thing is that I am using
Supernova 10 and in Word where I have word echo on it does not say the
correct word yet it writes the correct word when I read it back line
by line to check.  I wonder if this problem with Supernova can be
fixed by Dolphin.
                                 
                                Eleanor

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