[access-uk] Penfriend laundry

  • From: "John" <john.godber@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 3 Sep 2009 19:17:55 +0100

Hello Everybody,
For members who don't know, my "day job" is as head of products and 
publications at RNIB and I hope list members won't think it a cheek when i say 
that I'm seeking a small number of people to try out our first go at making 
labels for the Penfriend that can be stuck to clothing and survive washing. I 
have a very limited number of labels and would like to send them to anybody who 
would like to give them a test run. I've been trialing them on my own things 
and  they don't seem to be doing any harm to anything. However, this would be a 
try at your own risk bit of evaluation. 
If you would like to take part in the trial  just let me know and we'll send 
out some labels.  We've got enough to give a few to about 6 people. We'd just 
like you to stick them to various items of clothing and put them through a few 
machine and/or hand washes and let us know if they fall off, stop working or 
cause any problems. The labels are just like the standard penfriend labels with 
different adhesive. We have some further ideas for other ways of solving the 
laundry issue and would really welcome the direct involvement of customers in 
getting the right solution.
I am very conscious that although we do regularly involve "real" blind people 
in testing our products this is most often done via groups in local societies 
and in our resource centres and rarely through groups like this where people 
can read what other people are saying before we actually put a new item up for 
sale. 
If people generally feel that this is not an appropriate use of this list, just 
say so and perhaps suggest a better way for us to actively communicate with and 
involve customers. Email is good because it is much faster and more flexible 
for getting a discussion going although we will never stop using other routes 
as many people still don't have direct personal access to email. 
Thank you to  you all. 
If you prefer you can respond to me at john.godber@xxxxxxxxxxx but don't worry, 
if you write to me at my own email address i'll make sure the bloke at RNIB 
gets the message.
John 

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