My box arrived with a broken lid, the battery cover was off and the batteries rolling around, and the braille telling me about the incorrect jack plug fittings had errors in it. apart from that, the packaging was great. But the penfriend does work and my main use will be labelling for items in my freezer, and it has already proved to be excellent for that purpose. Has anyone managed to get anything out of mode 2 in the mode settings? David -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Carol Pearson Sent: 02 August 2009 20:17 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Penfriend and PTX1 John, Thanks for your informative and encouraging post. I won't comment on all right now (I've probably said far too much this weekend already) but would just like to agree with you that, really, the box for the Penfriend probably is a little too large and could have been smaller and neater! Thanks for all you're doing and also for not accepting just how different we all are and how much we want to do our "individual" thing when it comes to labelling. -- Carol carol.pearson29@xxxxxxxxxxxxxx On Twitter: http://twitter.com/songbird49a __________ Information from ESET Smart Security, version of virus signature database 4299 (20090802) __________ The message was checked by ESET Smart Security. http://www.eset.com