Hi I received a letter from the RNIB today explaining the mix-up with the duplicate labels. They said anyone who has purchased a Penfriend with the duplicate labels will receive a complimentary pack of labels B when they are available mid-September. So even though there has been a bit of a cock-up, the RNIB are making good on it and giving us a pack of free labels. And here's something I don't say often: well done RNIB and thank you! Find me on Twitter http://www.twitter.com/barkingbabs Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes