Carol Just checked and you are right. Each time you touch a new label the volume reverts to highest, which is very high. You can alter volume while playing but not between, which to me seems ridiculous. Find me on Twitter http://www.twitter.com/barkingbabs Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes ----- Original Message ----- From: Carol Pearson To: access-uk@xxxxxxxxxxxxx Sent: Saturday, August 01, 2009 4:23 PM Subject: [access-uk] Re: Penfriend Barbara, Can you alter the volume on yours when you are not playing a label message? So, you've looked at your label and it's stoppped speaking and you decide that volume was rather high. You press the down button a few times and play again ... Has the volume changed? Or do you have to alter the volume while a message is playing? If that message is a very short one, that could (I suppose) be why the volume doesn't appear to alter at that stage for me. I am just so hoping I won't have to send it back after all, but I haven't got my volume working at all. -- Carol carol.pearson29@xxxxxxxxxxxxxx On Twitter: http://twitter.com/songbird49a )---- Original Message ---- From: Barbara Wilson To: Access-UK Sent: Saturday, August 01, 2009 1:31 PM Subject: [access-uk] Penfriend > Well just tried mine out and am very impressed. And for > all those who say we are always criticising poor old > RNIB, I have to say I am very pleased with them and this > product. Being able to download instructions is good and > they are well worded. Less than 5 mins out of the box and > I was up and going. > > I can see what others have said about the volume, but > that is a minor thing and sorted with a few key presses. > I don't understand the mode which lets you read > pre-recorded RNIB info, but maybe that is something yet > to be properly set up. > > I would have liked the ability to recharge the batteries > by USB, but hey we can't have everything. > > A friend was joking to me the other day that we will all > be so newly fangled that everything in the house which > didn't move would be labelled for the first few days. We > even joked us blindies could label each other so we know > who's in the room. Interesting and might stop you talking > about someone who is sat next to you! > > So I am pleased, well done RNIB. A product which performs > a useful function, is easy to use and not at all costly. > > > Find me on Twitter http://www.twitter.com/barkingbabs > Barbara Wilson > M: 07917710779 > T: 02887784046 > E: barkingbabs@xxxxxxxxxxxxxxx > IM: creativeeyes@xxxxxxxxxxxxx > Skype: creativeeyes __________ Information from ESET Smart Security, version of virus signature database 4296 (20090801) __________ The message was checked by ESET Smart Security. http://www.eset.com