[access-uk] Re: PenFriend label update

  • From: "Spring.flower" <spring.flower@xxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 24 Nov 2009 19:13:26 -0000

Oh, I like this idea, what do you get in pack a and b at the moment? ifyou're already answered this, just ignore me as I'm reading the mail backwards!!


Trace

----- Original Message ----- From: "Long, Alison" <Alison.Long@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, November 24, 2009 2:01 PM
Subject: [access-uk] Re: PenFriend label update


Hi,
There was an issue that affected a small number of customers who purchased the first batch of PenFriend, where some of the labels in the sample pack you receive with the PenFriend were duplicated in Pack A. This has now been resolved, so as Trace has recently bought her PenFriend, she can start with Pack A (product code DL77).

Packs C and D are being produced at the moment. Following customer feedback we are making a small change and removing the large round labels in favour of more small round labels. So the packs will contain the small round labels and the large square ones that you can record on and cut into four (with the same audio recording), if you think they're too big! You will also get more labels per pack for your £9.99.
Regards
Alison

Alison Long
Products & Publications
Royal National Institute of Blind People
Bakewell Road
Orton Southgate
Peterborough
PE2 6XU
England

Tel: +44 1733 375178
Fax: +44 1733 375383
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of whizza
Sent: 24 November 2009 13:20
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Question about the Pen Friend labels:

Hi Trace,
You order Pack B labels at a cost of £9.99.  I think there were some
problems with Pack A so it got scrapped.  There are 380 labels in pack B
with plenty of the small round labels you were talking about.

Cheers,
Sandra.

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