[access-uk] Re: Paying for goods via Touchscreens in shops

  • From: "Clive Lever" <clive.lever1955@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 27 Feb 2018 12:17:50 -0000

Hi all,

I don't think listening for quiet clicks is a particularly viable option. At
home, yes, but how easily could such clicks be heard against  the  hubbub of
a busy shor, restaurant, pub  or airport? 

Best,
Clive

 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
michaelmoorehere@xxxxxxxxx
Sent: Tuesday, February 27, 2018 12:04 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Paying for goods via Touchscreens in shops

Iain,

That is correct, the speech is silenced, audible clicks are still there and
the screen curtain provides privacy.

Mike

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Iain Lackie
Sent: 27 February 2018 11:49
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Paying for goods via Touchscreens in shops

That turns speech off but leaves VoiceOver still running. The screen Curtain
is a function of VoiceOver.

Iain

On 27 Feb 2018, at 11:36 am, <michaelmoorehere@xxxxxxxxx>
<michaelmoorehere@xxxxxxxxx> wrote:

Hi,

Don't know how easy this would be, sometimes I turn voice over off 
with a double triple tap, this keeps screen curtain on and you can 
press the buttons if you listen for the "clicks" working from the 
bottom up you can go up the center; 0 8 5 2 and locate the side 
numbers too. I know it isn't a perfect option, just trying to get a
work-around meantime.

Kindest,

Mike


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of Redacted sender "david.g3yxx" for DMARC
Sent: 27 February 2018 11:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Paying for goods via Touchscreens in shops

Mike

Not practical

For example, on older touch screen devices, you could use ordinary 
headphones.
On more recent ones, they have a bespoke connector

ATB

David W Wood


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of michaelmoorehere@xxxxxxxxx
Sent: 27 February 2018 10:57
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Paying for goods via Touchscreens in shops

Hi,

Would it be an idea to keep a set of earphones handy and ensure the 
screen curtain is on when entering details?

Kindest,

Mike


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of Redacted sender "martinwilsher" for DMARC
Sent: 27 February 2018 10:41
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Paying for goods via Touchscreens in shops

This is an issue I came across some time ago in a local take out.  I 
told them the problems, and gave them advice.  we came to an 
arrangement about payment with an app the shop used, they refunded me 
the standing charge for the app if I used that to place order, as the 
app
was accessible.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of Clive Lever
Sent: 27 February 2018 10:37
To: vi-genaccess@xxxxxxxxxxxxxxx; access-uk@xxxxxxxxxxxxx; 'BCAB 
Discussion List' <bcab@xxxxxxxxxxxxxxxxx>
Subject: [access-uk] Paying for goods via Touchscreens in shops

Hello all,



First, please excuse the cross-posting. I apologise in advance, 
especially to those who may receive this message three times, once per 
list. However, I and a number of others feel this is an important 
enough
issue to warrant it.





It has come to the attention of members of another list, that some 
restaurants and shops are no longer offering chip and PIN machines 
when the time comes to pay the bill. Instead, people are being 
presented with an IPad belonging to the service provider organisation, 
and are expected to type their PIN in on a silent, flat touchscreen.
In one case reported, the customer felt they had no alternative but to 
divulge their PIN number to a member of staff. I've seen this in my 
mobile phone service provider outlet in town. Has anyone here ever 
been embarrassed or frustrated when given an inaccessible piece of 
technology through which to make their payments? The people on the 
other
list (New College Worcester Former Students'
Association) would like to get an idea of the scale of this problem, 
and suggestions as to how it could be resolved, so that they can bring 
the issue into the light and campaign for change. Yes, I know that 
IPads are accessible, but you wouldn't want to turn voiceover on, on 
someone else's IPad in an open plan restaurant, and have it announce 
your personal details to the world at large as you type. At my Phone 
Supplier shop, they suggested turning speech on and playing my input 
back through the shop's Public Address system!



Best,

Clive




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