Hi, Simpler way to get there is to go to the run menu and type without the quotes: "%appdata%" Note the percent signs. You will land straight in that folder then. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk -----Original Message----- From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Mobeen Iqbal Sent: 10 January 2013 19:31 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: PROBLEMS WITH THE QUBE! Hi Carol, Try the following path, replace username with your actual username. c:\users\username\AppData\Roaming The qube settings folder normally resides there. let me know if that works for you. Mo. On 10/01/2013 19:27, Carol Pearson wrote: > Would be handy to know exactly which folders I'm looking for and how I am > sure I take the right ones out! Thanks for your offer to call. Hopefully I > can that decision to you! > > > > Carol P > Sent from my iPhone > > On 10 Jan 2013, at 05:44 PM, Mobeen Iqbal<mobeeniqbal@xxxxxxxxx> wrote: > >> No, all you have to do is run the qube again and it should ask you to >> reauthorise with twitter. its strange that it should just stop working. I >> always tend to run mine from a specific folder on my hard drive so it >> doesn't store its settings in the windows profile folders. If you'd like a >> hand let me know and i'll give you a call for a few mins to show you where >> the folder is. there are 3 different profile folders. enable display of >> hidden folders, then pop in to users, then your username, then application >> data then either the local, local.lo or roming folders either of those 3 >> could contain the qube's settings. >> >> all the best, >> >> Mo. >> >> >> On 10/01/2013 05:32, Carol Pearson wrote: >>> Using Windows 7! >>> >>> So what when I've deleted the folder. Do I just have to reinstall the >>> Qube? Sorry, not quite clear! >>> >>> Carol P - With thanks, as always! >>> >>> >>> On 10/01/2013 17:29, Mobeen Iqbal wrote: >>>> Hi Carol. >>>> >>>> Try resetting your settings for the qube. Are you running windows7 or XP? >>>> the settings are stored in documents and settings, username, application >>>> data under the qube folder. just delete the qube folder. If you let me >>>> know the OS i'll try to assist further. i assumed you were running xp >>>> above. >>>> >>>> all the best, >>>> >>>> Mo. >>>> >>>> >>>> On 10/01/2013 17:11, jeff flint wrote: >>>>> Hi Carol, >>>>> I can't give you the details, but can tell you what happened to me. >>>>> I had exactly this problem before Christmas. >>>>> I had gone home to Australia for the holidays. >>>>> Tried to use it and couldn't simply wouldn't acknowledge me. >>>>> I was using Windows XP and Jaws 12. >>>>> A nephew of mine look at the computer for me and worked backwards on the >>>>> windows updates and brought me back to an early version. >>>>> It then worked. >>>>> Got back from holidays last week, had a few problems with the computer >>>>> and in a moment of lose mindedness updated windows. >>>>> Guess what, the problem is back. >>>>> Am hoping nephew in Australia might be able to tell me what the problem >>>>> was, I have emailed him. >>>>> Our problems might not be the same but I just thought I would mention it. >>>>> Jeff >>>>> >>>>> ----- Original Message ----- From: "Carol >>>>> Pearson"<carol.pearson29@xxxxxxxxxxxxxx> >>>>> To:<access-uk@xxxxxxxxxxxxx> >>>>> Sent: Thursday, January 10, 2013 4:36 AM >>>>> Subject: [access-uk] PROBLEMS WITH THE QUBE! >>>>> >>>>> >>>>>> Hi all, >>>>>> >>>>>> I'm desperate for a fix for this one and have trawled the net (as best I >>>>>> can) and just found some have experienced this one but only one found an >>>>>> answer, but this isn't the cause for me, though the problem is the same! >>>>>> (The answer I found was from Steve Button on the BCAB list, so I figure >>>>>> folk on this list may be able to help! >>>>>> >>>>>> Basically, the Qube suddenly stopped getting, or receiving, an Access >>>>>> Token from Twitter somewhere around the end of October, possibly. Try >>>>>> as I may, I cannot find a solution. Have reinstalled, checked for disc >>>>>> errors and checked out that my time and date are correct (as Steve had >>>>>> found his had been changed). So what can I do now, please? I'm really >>>>>> very keen to use this on my desktop as it's by far the quickest and most >>>>>> effective programme for Tweeting that I know!<Smiles> >>>>>> >>>>>> Anyone who solves this one will be a star with me!<Smiles> >>>>>> >>>>>> Thanks a lot for any help you can give. >>>>>> >>>>>> Carol P >>>>>> >>>>>> ** To leave the list, click on the immediately-following link:- >>>>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>>>> ** If this link doesn't work then send a message to: >>>>>> ** access-uk-request@xxxxxxxxxxxxx >>>>>> ** and in the Subject line type >>>>>> ** unsubscribe >>>>>> ** For other list commands such as vacation mode, click on the >>>>>> ** immediately-following link:- >>>>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>>>> ** or send a message, to >>>>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>>>>> >>>>>> >>>>> ** To leave the list, click on the immediately-following link:- >>>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>>> ** If this link doesn't work then send a message to: >>>>> ** access-uk-request@xxxxxxxxxxxxx >>>>> ** and in the Subject line type >>>>> ** unsubscribe >>>>> ** For other list commands such as vacation mode, click on the >>>>> ** immediately-following link:- >>>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>>> ** or send a message, to >>>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>>>> >>>> ** To leave the list, click on the immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>> ** If this link doesn't work then send a message to: >>>> ** access-uk-request@xxxxxxxxxxxxx >>>> ** and in the Subject line type >>>> ** unsubscribe >>>> ** For other list commands such as vacation mode, click on the >>>> ** immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>> ** or send a message, to >>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>>> >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq