Hi George, looks as though you can only reach the link by entering your premium bond holders number, that doesn't help does it. I'll just have to wait until I come across this again. Thank you for looking for me. Kind regards, Maureen. ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq