Hi Kevin - I'm still using Adobe8 cos I thought more recent versions might not work with JFW9? When I clicked the PDF link, I had no file options available to me, so couldn't even save as PDF to start with! - Andy ----- Original Message ----- From: Kevin Lloyd To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, April 27, 2011 5:04 PM Subject: [access-uk] Re: PDF difficulty Hi Andy. I did get the reading order dialogue so may be worth checking how up to date your Adobe is. I've replied off list but I was able firstly to save the PDF in my documents and then was able to save as text. When a PDF document is opened directly online, you don't normally get the save as text option available but you can usually save as PDF to your own hard drive and once there, you can open and you should see the save as text option now available. Doesn't look like there's any useful text in that document at all... Regards. Kevin E-mail: kevin.lloyd3@xxxxxxx ----- Original Message ----- From: ANDY COLLINS To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, April 27, 2011 4:58 PM Subject: [access-uk] Re: PDF difficulty Hi Kevin - just to add, I don't get the opportunity to change the reading order or anything, and can't access the menu to save as txt - Andy ----- Original Message ----- From: Kevin Lloyd To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, April 27, 2011 4:33 PM Subject: [access-uk] Re: PDF difficulty Hi Andy. Have you tried changing the reading order when you open the PDF document? Is it asking you if you want to read it as recommended, left to right or raw stream? Sometimes changing these settings will give a better result and I've found a number of documents that read better with the raw stream setting. You could also save as text and read the text document instead of the PDF if that's easier. Happy to have a look at it if you want to send it to my e-mail address below though I'm using JAWS 11 rather than 9. Regards. Kevin Lloyd E-mail: kevin.lloyd3@xxxxxxx ----- Original Message ----- From: ANDY COLLINS To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, April 27, 2011 4:22 PM Subject: [access-uk] Re: PDF difficulty Hi clive - Just an update--I have had a reply to my email sent to the producer of that PDF file. He tells me that it isn't a scanned document, but a text doc saved as a PDF. Wonder why JFW is having problems with it then - Andy ----- Original Message ----- From: Clive.Lever@xxxxxxxxxxx To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, April 27, 2011 2:50 PM Subject: [access-uk] Re: PDF difficulty Hi Andy, do you know whether the content is actually text, or if it is really the scanned image of a printout of what started its life as text? This would certainly give a result visible to the sighted reader and inaudible to a JAWS (or other speech output) user. Please excuse me if this is a read herring. I've seen that particular trick turned before. It's not good practice, but sadly it happens more often than it should. Best, Clive Best, Clive Clive Lever Diversity Advisor 01622 221163 (extension 7000 1163) Room 1.15, Sessions House, County Hall, Maidstone, ME14 1XQ. Diversity is a strength and we will value and harness difference for the benefit of all service users, the individual and KCC. ---------------------------------------------------------------------- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ANDY COLLINS Sent: 27 April 2011 14:40 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] PDF difficulty Hi all - Sometimes when I click on a PDF doc, the processing starts, but JAWS [9] can't see anything. Using the JAWS cursor, I can read a line that says "1/2 29.4 percent find" I understand that this means 29.4 percent of page 1, and there are 2 pages to process, and that the "find" is to search the document, but can't figure out how to make the document visible to JAWS. Sighted help tells me the document is visible on screen, but trying to use the "find facility to search for a word that is visible to the eye, reports no results. I also notice that hitting the ALT key doesn't bring up the menu bar. Any help please? - Andy