Hi Alistair, Is the book on your bookshelf within the home menu? Also if you have borrowed a book and wish to renew it in your RNIB bookshelf there should be a 'download mp3' icon and underneath a 'renew' button. You can renew each title once and if you would like more time on top of that, you can return and borrow it again. If you email us at Overdrive@xxxxxxxxxxx with the name of the book you are having the message pop up for, we can have a look into your account? Best, Louisa. Louisa Muhsin RNIB Overdrive - now available from RNIB online shop Reading Services Digital Manager, Solutions Team RNIB (Royal National Institute of Blind People) 105 Judd Street, London WC1H 9NE M: 07748 147309 e: louisa.muhsin@xxxxxxxxxxx w: www.rnib.org.uk Join us on Facebook: www.facebook.com/rnibuk Follow us on twitter: www.twitter.com/rnib Have you listened to RNIB's Insight Radio today ? Join us on Freeview 730, online at www.insightradio.co.uk via the TuneIn or Radio Player apps or on Sky 888. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Alistair Sent: 25 September 2014 18:07 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Overdrive (again)with ipod touch 5th gen? Hi folks,Having installed overdrive on my pc and got it to work eventually,decided to give it a whirl on my ipod 5th gen, I installed it, signed in to both overdrive and RNIB. I searched for and got a list of available books, I chose to borrow one,the next screen told me I had already checked this book out, which I hadn’t, and to review my bookshelf. so unless the RNIB HAVE A HISTORICAL LIST OF BOOKS PREVIOUSLY BORROWED IN THE DARK AND DISTANT PAST LINKED TO OVERDRIVE I AM AT A LOSS AS HOW TO ACTUALLY BORROW A BOOK ON THIS DEVICE! I have repeated this a number of times without success, either I’ve been a much more prolific reader than I thought or am doing something wrong, any tips to get this right would be great! In general terms though I think the concept is great but the app is crap! PS: Sorry for the lapse into caps lock above! BEST alistair Click here <https://www.mailcontrol.com/sr/MZbqvYs5QwJvpeaetUwhCQ==> to report this email as spam. -- RNIB Overdrive is here! Find out how you can download RNIB's Talking Books, Talking Magazines and podcasts directly onto your computer, smartphone or tablet: http://rnib.in/1rv099m -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk This message has been scanned for viruses by Websense Hosted Security - http://www.websense.com/content/HostedEmailSecurity.aspx N�^j����b��%��(��^�i�v&�z\��Yh�)��)䙨����q�,�Jު笵��zX���+�˛��-