I had the same problem but every suggestion to resolve it failed. Have you installed Windows service pack 2? This problem only started after I installed SP2 and has stopped now that I have uninstalled it. If you do uninstall it, you need to make sure you have other good and up to date protection on your computer. Barry H ----- Original Message ----- From: manumandy To: access-uk@xxxxxxxxxxxxx Sent: Friday, November 05, 2004 1:56 PM Subject: [access-uk] Outlook Express. I am wondering whether someone can help me: I've sent in problems on previous occasions and never received a response,. My Outlook Express Account has four identities but on mine and only mine, when I either enter on the sent items folder or even just go to it on the list the computer goes totally dead: no Jaws output, no nothing at all and I can't even turn it off by windows key followed by u twice but have to turn it off with he button which I know is bad. I know I don't need to look at sent items regularly: but it is frustrating me and I cannot understand please can someone enlighten me as to what the problem might be? Mandy. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.788 / Virus Database: 533 - Release Date: 01/11/2004 ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq