Hi Sue, If you go to the top of your list of sent emails and then press up arrow JAWS should say something like 'date: today collapsed' or 'date: today expanded'. If it says 'date: today collapsed' then just press the right arrow key and it should then say 'date: today expanded'. It may also depend on whether you have show in groups enabled. To check the status of this go to the 'view' menu; cursor down until you get to 'arrangement' and then right arrow once; cursor down until you get to 'expand/collapse'. Press the spacebar on this item and then cursor down until you get to 'expand all groups' and press enter. This should expand everything in the folder. John. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Sue Morgan Sent: 12 April 2012 13:56 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Outlook 2010. I'm also wondering if anyone could tell me why not all of my sent items are showing the sent items list in Outlook 2010. Apologies for posting too many questions here. Sue. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq