I've assured by an appropriate person in RNIB that while the problem of
sticking dots in the Orbit Reader was a reality, the most recent do not have
this problem.
If you have had a swap recently, could you please drop me a line off list to
george@xxxxxxxxxxxxxxxxxxx, saying when it was purchased originally, and
when you had your last replacement which also failed.
I shall pass reports on in the hope of discovering if it is an error or
there is still an issue.
George
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
Redacted sender "terence.moody" for DMARC
Sent: 25 September 2020 19:42
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Orbit Reader - Braille dots sticking
Clive,
Try
www.orbitresearch.com
or
techsupport@xxxxxxxxxxxxxxxxx
Terry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Clive
Lever
Sent: 25 September 2020 15:49
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Orbit Reader - Braille dots sticking
Hi all,
Who makes the Orbit Reader? I wonder what they have to say about solutions
to the problem of dots sticking. I hope they have suggested solutions, and
aren't at the 'we're working on it' stage, or worse still, that they don't
merely confirm that there is a problem.
Best,
Clive
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Pele West
Sent: Thursday, September 24, 2020 8:30 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Orbit Reader - Braille dots sticking
hi Clive
Most of the people I know who have Orbit Readers have had problems with dots
sticking and have landed up having to ask RNIB for a replacement machine.
Pele West
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