Hi Ibrahim That's good to know, although I have problems with pdf.I've made a note from previous discussions on this list as to how to solve these but haven't needed to try them yet.
Cheers Debs----- Original Message ----- From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, April 04, 2014 5:19 PM Subject: [access-uk] Re: Online utility accounts
Hi Debs.Most of the forms DWP produce should be in PDF forms format, I managed to complete my ESA 50 questionnaire independently myself using Adobe Reader.All the best, Ibrahim.-----Original Message----- From: Debby McCallanSent: Friday, April 04, 2014 2:56 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Online utility accountsPersonally, it's not that DWP correspondence is hard to read (in my case by scanner or equivalent) but it would be easier if their forms were availableto complete on-line. Debs----- Original Message ----- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, April 04, 2014 2:48 PM Subject: [access-uk] Re: Online utility accountsWell if a scanner is so cheap and easy to use Why is RNIB taking legal actins against DWP? After all, all DWP documents can be read either online, Or use scanner. Derek -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfVincent Thacker Sent: Friday, April 04, 2014 2:11 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Online utility accountsIn 1948, you'd be hard put to it to read print via scanner, while nowadaysit's cheap and easy to do just that.In the name of customer service, surely it's better if someone asks you somebasic questions rather than making assumptions. What proportion of blind people read Braille? A very small one is my understanding. Something like20,000 out of a couple of million people was an estimate made by RNIB someyears ago. Vince. ======================================== Message Received: Apr 04 2014, 11:45 AM From: "Derek Hornby" To: access-uk@xxxxxxxxxxxxx Cc: Subject: [access-uk] Re: Online utility accounts But if we go by legal defination of blind Is it not correct to assume blind people can not read print. The National Assistance Act 1948 states that a person can be severely sight impaired if they are "so blind as to be unable to perform any work for which eye sight is essential" (National Assistance Act Section 64(1)). Derek -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of martin wilsher Sent: Friday, April 04, 2014 8:45 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Online utility accounts If they know u r blind, they will prob assume you want braille, that's a bad assumption imho. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Vincent Thacker Sent: 04 April 2014 08:20 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Online utility accounts E-on send me bills in Braille. I have no idea why, as I've never asked for it, can't read it and find it a nuisance that because of it my bills arrive late so that I never get a prompt payment discount. Phoning them is a long-winded and possibly expensive nightmare, though no doubt I could scratch around for an email address. It's good to know that they can produce Braille, of course, for those who want it. Vince. ======================================== Message Received: Apr 03 2014, 10:58 PM From: "Derek Hornby" To: access-uk@xxxxxxxxxxxxx Cc: Subject: [access-uk] Re: Online utility accounts Hi David How about Braille or large print bills. I have British gas bills in Braille. Derek -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of David Boden Sent: Thursday, April 03, 2014 2:08 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Online utility accounts I will shortly be needing to move house and get involved with online utility accounts and billing. I would be very interested to hear of people's good and bad experiences in this regard within the last few months. 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