Christine, I'm puzzled about this message. I've just been to their web site at: http://www.softwareexpress.co.uk/ their phone number is: or Customers in the UK: 0845 22 55 005 Email address is not readily available as it's presented as an image to try and thwart spamming as pointed out in another message. I can find nothing telling me they've been taken over or gone out of business, and their diary for exhibitions seems quite full. A lot of stuff too about 'incredible Miles. Er, well, I'l pass on that! Still, if they have gone out of business it must have been quite recently. Keep us informed about how you get on in trying to contact them. Cheers, From Ray I can be contacted off-list at: mailto:ray-48@xxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Christine Weetman Anyone know what's happened with Guide? Just over a year ago, they sold my friend a computer package, laptop, keyboard, printer/scanner/copier, guide access screenreader, 3 years guarantee and free upgrades. Cost her Seventeen Hundred Pounds! Now she's lost her email and she's told Guidemail has gone bust. She tells me it is softwear enginerering (I think she called it) now but she can't get any help or support from them. Anyone know anything? As a totally blind person who bought a laptop from commet and installed my own version of jaws and now have a 3 in one which cost me only £59 I am quite disgusted and horrified at the treatment she has had to put up with, yet she doesn't see it as anything but marvelous. Guess I am asking if anyone out there knows anything and provoking the usual question of "Why BIP's should allow themselves to be ripped off like this? Best wishes, a disgusted Christine W. ** To leave the list, click on the immediately-following link:- ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq